PETANG YANG MALAM
On Sunday (12/4/09), aku isu satu cek dekat orang, but asked her to cash it on Tuesday (14/4/09) sebab aku akan gi bank in duit dalam my HSBC account on Monday.
So on Monday, aku gi ambik duit dari Maybank n CIMB and nak gi cash depositkan kat HSBC. first time aku masukkan duit, ATM machine tu reject with note "Not more than 30 pcs per transaction." OK so aku masukkan 20 keping. but this time keluar plak mesage "Kad ditelan. Sila hubungi pihak bank". And that time was 5.50 pm. the bank is already closed. i asked the guard what shuld i do. luckily HSBC guard is very well trained (and good in english too! Tahniah!!), so he asked me to use the phone at the corner to talk to their Customer Service Representative (CSR).
"Can i hv ur IC number please?
Given.
"I'm so sorry but your name is not listed here. Culd u pls spell ur name for me?"
Given.
"I'm so sorry miss, ur name is really not listed in our system.I suggest u go to our branch at One Utama bcause they still open until 9.30 pm.Thank you."
At HSBC One Utama.
"Salam..my name is Fazli, may i assist u miss?"
"Yes, please. my atm card dh kena retained kat uptown td. i nk depositkan duit je. tp x bawak pulak no akaun."
" OK, let me check ur status in the system.Can i hv ur IC."
Checking.
" Miss, is the account is really under YOUR name?"
"Yes, of course"
"I couldnt find anything under ur name, or IC number here. peliknya..when do u opened the account, and what type of account it is?"
"It is a PowerVantage, come with atm card and cheque book. i opened in April 2006."
Checking again, but same result.
"Let me call few friends from other branches. And one from Call Centre too. Hope they can help. Actually, kalau u ada bawak no akaun, it will be helpful."
"Kalau mcm tu saya balik ambiklah. ada kat rumah. Saya nk bank in urgent ni. Saya dh janji dgn org tu dia bleh cashkan cheque by tmrow. Nanti dia cakap saya tipu pulak."
"Hmm...susah jugak tu. It's ok awak tngu skjap je, saya try call diorg ni dulu."
Make phone calls here n there.
" Hah, ok ada pun. ni ha Yue...Yus..., no akaun xxxxxxx, account auto-closed on October 2008."
"La dh closed? saya xde terima apa2 notification pun?"
"Hmm..saya mintak maaf atas kesilapan kami. tp saya pun x sure kenapa.saya mmg dh x bleh buka semula akaun ni. so meaning that ur cheque tu pun dh invalid."
"alamak...mcm mana nih? aduh...xpelah saya gi kasi cash je lah kt org tu esok. thanks."
Tengah jalan nk g parking, Amet called me.
"Akaun HSBC ayg tu dh auto-closed, invalid."
"Ha, why dont u go back to HSBC tu and ask them to buat bank draft. bahaya la bawak duit byk2 dlm beg tu."
"Hmm..ok jugak."
HSBC OU, again.
"Fazli, sorry ek. bleh tolong buatkan bank draft utk saya tak?"
"Hehehehe...ok buleh2...meh duduk. Tp ada syaratnya...u hv to open an account with us."
"Alamak...akaun baru la pulak..oklah, register je lah.."
setelah sekian lama, bangun duduk x tau berapa kali, siaplah jugak my new account at HSBC Amanah.
"OK terima kasih kerana menunggu, ini bank draft awak. ada charge RM5 kita akan deduct froom ur accountlah.thank you..."
Dah puku 9.00 pm. Amet plak ckp byk keja kt ofis. Anak-anak x ambik lg. Bank draft ni kena hantar malam ni jugak, nanti org tu cakap aku bg cek tendang pulak. Hari hujan.
Singgah umah jap, ambik anak-anak. Teruskan perjalanan yang mencabar di dalam hujan lebat, meredah jalam jam di malam gelap gelita, bersama dua anak kecik.
Sampai kt umah org tu, terus bagi dia bank draft tu. and mtk maaf coz acccount for the cheque is no longer valid.
On the way back, singgah jap Petronas, brreastfeed Zubaidah yg crying loudly n hungrily. Zulaikha had fall asleep at the back seat after crying few times asking for "shushu". Then terus balik umah, sampai dh dkt pukul 10 pm. Penat amat sgt okeh. Nk singgah tapau food kt mamak pun x larat dh. So just call McDelivery jek, amatlah x kenyang sekali. huhuuhu
Tetiba telefon bebunyi...(Wonderpets)
"Yuzaini, the bank draft aaaaaa...salah spelling nama woo...it shuld be W, but u put here M."
"Alamak..really ah? Aiyoo... salah lagi..Then how ah? Can i change a new one tmrow evening?"
"It's ok, i have an HSBC account too. why dont u just transfer to me. you can keep the transaction receipt as a proof lah."
"Hmm..oklah. but i still hv to go to the bank tmrow to cancel the bank draft. otherwise, my account will be empty bu now."
"It's ok, i can wait until tmrow."
So tmrow morning, ambik MC lah jawabnya! Ajak Amet sekali MC hahahha. pagi2 gi lagi HSBC OU tuh. pak guard tu pun dh kenal muka aku. cancelkan BD, transfer duit kt org tu.ok it's done. then received sms from org tu she had received the money in her account. Phew...lega sgt2. Alhamdulillah...setel satu hal. Terus gi makan2 kt food court. then balik umah, aku tiiidooooqqqqq dr kui 3.00 sampai kui 6.30 ptg. ambik anak2 gi minum mamak.what a wonderfull day (cause i learned lots of things).